For as long as anyone could remember, Copy & Print associates had been using paper envelopes to take down complex copying and printing orders. Unfortunately, it was causing mistakes that required frustrating and costly reprints. That’s why Staples decided to come to us for help. Could we turn their outdated paper system into a user-friendly digital application?
Our associate-facing technology allowed Copy & Print staff to receive and complete orders efficiently and accurately, leaving more time for associates to engage with their customers, thanks to features like:
Thanks to the success of our Copy & Print Solution Builder technology, Staples engaged us in a multiphase project that would take their copying and printing services to the next level. Subsequent initiatives included:
“This thing makes my job so much easier!”
– Fanny, Copy & Print associate
“The reorder button is MAGIC.”
– Vanessa, Copy & Print associate